Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I faced car troubles and discovered Hotchkiss through Google reviews. Despite being out of state, I was cautious in selecting a new mechanic, but Hotchkiss and Marseilles proved to be excellent. Their responsiveness and assistance stood out, surpassing other options. The customer service was exceptional, and the pricing was fair. I would strongly recommend this shop, giving it a 10/10 rating.

5

I brought my truck in for an oil change and to have a new passenger mirror put on. Kyle was very accommodating and was able to get me in very quickly. My truck was done before the planned pick up time. And they also went over and did an inspection over the vehicle. Great costumer service and a very easy process.

5

Hotchkiss was able to get my vehicle in pretty quickly compared to other locations. Kyle was great at communicating through out my vehicles stay and always checks in after a visit is complete to make sure everything is running right!

5

Awesome service standards here, these guys have looked after my Jeep GC to an excellent standard and Kyle provides great desk service to keep us informed. Not a bad price also!

5

Always the best service!

5

They reminded me of my appointment the day before. Was greeted kindly by Celo, who provided me with great customer service and communication. Was in and out in 1 day. This was my first visit and I will definitely be back.

5

Unlike the Google search suggestion, they don't do emissions testing. They were very gracious when I called them and have tried to have their name removed.

5

I discovered Hotchkiss Auto Repair recently and could not be happier with their service. Because my car is very old, the replacement part needed was not readily available, however, Marseilles found one, after having exhausted his usual sources and then spending his own time searching after hours and over the weekend. Even after all of their extra efforts, they charged me a very reasonable fee. They will now be the first shop I contact for future repairs.

5

Fantastic shop. They send photos of the diagnostics, so you can actually see what's going on with your vehicle, and take the time to explain what's going on. There's no pressure and everyone is really nice. Highly recommend.

5

First time using Hotchkiss and it was a truly great experience. Very professional, honest, and kind employees. Marseilles was particularly awesome to work with. Extremely kind, attentive, and professional. We will definitely be lifeline Hotchkiss customers.