Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

Hotchkiss is the best! It’s stressful to trust a new place with your car but this team is so helpful and communicative that it makes it so much easier to know you’re leaving it in good hands. When they do their diagnosis they send you a full report with photos of your car’s issue as well as a breakdown of cost to actually see what you’re paying for before you agree to them doing the work. I had a big project done and a few days later I accidentally got my back hatch lock stuck so I ran it over just before closing and Kyle came out and fixed it for me. They all have such a positive attitude which is so nice and sometimes hard to come by these days. Thank you for all your help!

Hi Maggie! Thank you so much for your kind words! We know it can be stressful trusting someone new with your vehicle, and we’re honored that you chose Hotchkiss. Our team takes a lot of pride in being transparent, communicative, and helpful every step of the way. We're especially glad to hear the diagnostic report and photo breakdown helped make things clearer for you — that’s exactly why we do it! We'll be sure to pass your shoutout along to Kyle — he's always happy to help, especially in those last-minute moments. Your support means a lot to all of us. Thanks again for trusting us with your big project and for taking the time to share your experience!

- Hotchkiss Auto Repair
5

Always a great experience here. Thorough and take time to explain what’s going on, and very reasonably priced. They flagged an issue that needed to be fixed, but recommended that I get it done at the dealer since it was under warranty to save money.

Thank you so much for your kind words Dan! We're glad to hear you had a great experience with us. Our goal is always to provide thorough, honest service and help our customers make the best decisions—whether that means handling the work ourselves or pointing you to the dealer when it’s covered under warranty. We truly appreciate your trust and look forward to seeing you again!

- Hotchkiss Auto Repair
5

Wouldn’t trust another shop with my vehicle. Kyle and the team do great work

Ethen, thank you so much for the kind words and your trust in our team! We're honored to be your go-to shop, and Kyle and the rest of the crew truly appreciate your support. We’ll always be here to take great care of your vehicle!

- Hotchkiss Auto Repair
5

HotchKiss auto repair is great! They did a phenomenal job at not throwing tons of money at our vehicles for no reason until they actually solved the problem. Which I appreciate. I am not a fan of shops that think something or wrong but not sure and run up your bill. This isn’t a place that does that. Also Jasmine was great to work with, kept me updated on my vehicle, and texted and called to make sure I had all the status updates. I appreciate that they offer after hour drop off and lock your vehicle in behind their gate if it’s over night. If you are looking for a trustworthy repair shop, I highly recommend hotchkiss auto repair.

Thank you so much for the kind and detailed review Kelsey! We’re really glad to hear that you appreciated our honest approach—we always aim to fix the actual problem without unnecessary costs. Jasmine will be thrilled to hear your shout-out; she’s fantastic at keeping our customers in the loop. We’re also happy the after-hours drop-off and secure overnight parking made things easier for you. Thanks again for the recommendation—it means a lot!

- Hotchkiss Auto Repair
5

Incredibly positive experience. They thoroughly explained everything they did. Richard let me know what the car needed, what could wait, and took care of my car in a timely manner. Highly recommend going here for car repair

Thank you for the great feedback Christina! We're so glad to hear you had a positive experience and that Richard was able to walk you through everything clearly. We believe in honest, straightforward service, and it’s great to know that came through. We truly appreciate the recommendation and are always here when you need us!

- Hotchkiss Auto Repair
5

I brought my truck here because of the 4.8 star Google rating. Even with high expectations, they went above and beyond. The whole process was painless and streamlined. I had a real problem with squirrels eating my wires. After having my wires repaired, the squirrels ate my wires again within 24 hours. The team at hotchkiss fixed my wires again and covered almost all of it under warranty. They really didn't have to do that. Instant customer for life.

5

I had a great experience at Hotchkiss Auto Repair! The team was incredibly nice and welcoming from the moment I walked in. They got the job done quickly without cutting any corners, and I really appreciated how reliable and professional they were throughout the entire process. It's hard to find a mechanic you can trust, but this place definitely earned my confidence. Highly recommended for anyone looking for fast, friendly, and dependable service! Anthony Hayek

5

Cody is the best! 10 out of 10

Thank you so much Jennifer! We couldn’t agree more. Cody is awesome! We’ll be sure to pass along your kind words. We really appreciate your support and look forward to seeing you next time!

- Hotchkiss Auto Repair
5

Hotchkiss is one of the best shops I’ve ever had the pleasure of working with. They are honest, thorough and do excellent work. The staff takes the time to understand the root of the problem, present you with real options and doesn’t try to push unnecessary maintenance/fixes. I highly recommend them.

Hey Tim! Thank you so much for the kind words and thoughtful review! We're truly grateful for the opportunity to work with you and appreciate your trust in our team. At Hotchkiss, we pride ourselves on honesty, transparency, and doing the job right—and it's great to hear that reflected in your experience. We're always here if you need anything down the road!

- Hotchkiss Auto Repair
1

Set an appointment for a diagnostic for $87 and got nothing done. Dropped off at 8:10 am and received a text after 7 hours that they were short staffed and unable to get to my car, to try again the next day. I told Richard I didn’t plan on taking Ubers 2 days in a row to work and back, he let me know he “didn’t plan on being behind either.” All that was offered was to reschedule but I’m not too confident it would get done then either so I’d rather not waste more time.