Our Commitment to You
We do automotive repair different. A friendly staff, honest communication, and quality repairs are cornerstone ingredients of our business. We cannot commit to being perfect, but our approach is simple: provide customers the best service available at a fair price. We have been part of the Denver, Park Hill and Montclair community for decades and we take pride in the trust we have earned in the community. We treat our customers like friends and neighbors because they are exactly that given most of our visits are repeat customers. We commit to doing our best for all customers, new and old, and fixing any issue that comes up to the best of our ability. We aim to be the best auto repair shop in Denver, and we look forward to your next visit!
Afterhours & Contactless Drop-Off
The Hotchkiss Auto team is devoted to added convenience for our customers. Our vehicle & key drop off is a service designed to accommodate busy schedules. It is also a safer way to operate during the ongoing health pandemic! You can park a vehicle with an appointment on East Colfax or in the lot to the east of our shop. Then slip an envelope with your keys inside through our front door mail slot - please write your personal information on it. We will contact during business hours and complete the vehicle in-take process!
When requested, we can gladly facilitate a contactless vehicle pick-up with over-the-phone credit card payment upon the completion of the repair.
No need to sit and wait for your repair to be done. We have three loaner vehicles ready for you to borrow while we work on your car. They are NOT luxurious, but they provide a simple mobility solution to our loyal customers. The vehicles are first come, first serve and normally require an advanced reservation. Please confirm availability the day prior to your appointment.
**Due to the COVID-19 pandemic our loaner vehicle service is currently paused for the safety of our employees and our customers. Thanks for understanding!**
The Hotchkiss Auto team partners with two reputable Denver-area towing businesses. They are here to help get your vehicle to our shop for diagnoses and repairs. During business hours, our team can assist in getting you an appointment, especially if your vehicle suddenly fails and you are stranded. We also recommend calling your insurance company because many vehicle insurance policies including towing coverage.
APT Towing - 303.455.1264
Alltime Towing - 720.232.2577
Give APT Towing, Alltime Towing, or the Hotchkiss team a call and we will work to get your vehicle in ASAP!
Our team is currently evaluating numerous vendors to provide 3rd party financing solutions to our customers needing major repairs. We hope to announce great options by the end of 2020.
Frequently Asked Questions
Q: What forms of payment do you accept?
A: Due to the high cost of credit card fees, we highly appreciate CASH and CHECK payments, but we do happily accept all major credit cards as well.
Q: What time should I bring my vehicle?
A: We do our appointments by day instead of time, meaning we ask all our customers to please have their car to us by 9:00 am the day of their appointment. We open at 8:00am each day.