We do not install customer-supplied parts. Most repairs performed by Hotchkiss Auto Repair come with a 24-month/24,000-mile nationwide warranty, and this is only applicable when we source and install the parts. Our parts vendors will not partner with our team in assisting our valued customers in a warranty claim when the buyer of the part is not our shop. We WANT to stand behind our work, but we cannot do that with customer-supplied parts.
There are also countless aftermarket parts manufacturers. Many of the largest companies have become popular because they offer low cost products. What comes with low cost products? That is right, cheap, low quality products! Our experienced staff knows which OE and aftermarket manufacturers provide quality products at reasonable prices.
Plus, parts have tremendous variation even without a year of the same make and model. With a dozen appointments every day, we cannot afford tying up a lift and inconveniencing our customers because the correct parts were not identified by a professional.
Finally, would you bring a dozen eggs into a restaurant and ask them to make you an omelet? Probably not, so please let us do our job and get you the right part with a high-quality standard at a fair price!