Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

This is the best shop for quality and honesty (which is hard to find). I recently took my car to a different shop because I broke down near it, and the other shop absolutely tried to fleece me. I called hotchkiss and they were honest, direct, and they performed the repair for half the cost. I do believe that Hotchkiss is as honest and professional as they come. They’ve done great work on numerous major repairs. A+ work every time!

5

Honest, reliable, and the lead times have been much shorter lately, which is greatly appreciated.

5

5

Starting with the young lady who answered the phone, Nicky was extremely helpful in asking management for answers for me as well as quoting pricing and setting the appointment...she is very good at what she does! My repair was reasonably priced, performed in a timely fashion, and ready when I expected it to be. When I picked up I had a chance to briefly speak to the owner or manager and left feeling like everyone there cares about providing excellent customer service and quality work. They definitely have my business!

5

Just called in for a quote. Talked to Jeff, cool dude. Very friendly, helpful, and informative. Will definitely be coming in for those repairs soon. Appreciate you taking the time to answer all my questions.

5

As a woman, walking into auto shops can be super intimidating. This one just felt...different! The building itself is made of a charming old brick and was decorated with vintage gas pumps and signs. The front door leads you into a large, open room with a well-lit waiting room on one side and 4 desks with professionally-dressed employees waiting to help you on the other (bonus: one of them was also a woman!). Every person I spoke to was very friendly and helpful and the vibe definitely felt more relaxed than some other shops I've been to. My vehicle was in and out very quickly, the price was fair, and I didn't feel like they were telling me to fix things just because I may not know any better. I felt comfortable driving my car out of the lot because this local, family-run business assured me my car was safe and bet their reputation on my positive experience. I will definitely be coming back!

5

5

Love these folks! Straightforward analysis and quick turnaround on service. If you get to talk to Nicky, you're in luck. She's very knowledgeable and accommodating. Support your local businesses, people!

5

Great shop to work with. Highly recommended.

5

Professional, conscientious, and neighborly service for my Toyota. I will recommend Hotchkiss to my family and friends.