I can’t say enough good things about the folks at Hotchkiss. I recently had broken water pump. They hustled to get it replace before a big family road trip. It worked great for a few weeks and then failed because of faulty part. As a result, my Ford Explorer blew the head gasket and needed a new engine. Instead of waiting for the parts distributor to confirm that they would cover the replacement engine, Hotchkiss found a replacement engine and installed it in pretty quick order and covered the engine and installation. It is running great and I will continue to go back to these guys. They are thorough, responsive and do a great job.