I am a new customer, just made the switch from another local shop that was overpriced and dishonest. The experience at Hotchkiss was amazing! They were very clear, communicative, honest, and reasonable in their pricing. They even fixed a couple of minor safety issues for free when they were doing the other repair work. They could’ve easily taken advantage of what I thought my vehicle needed based on what another shop told me, but they did not! They sent photos and detailed information in their Safety Inspection Report and in their quote to me. Their work is warrantied, which also makes me feel confident in the repairs. I appreciated the entire experience and have every intention of using them from now on for our household. Thank you!