Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

Always a great experience here. Thorough and take time to explain what’s going on, and very reasonably priced. They flagged an issue that needed to be fixed, but recommended that I get it done at the dealer since it was under warranty to save money.

Thank you so much for your kind words Dan! We're glad to hear you had a great experience with us. Our goal is always to provide thorough, honest service and help our customers make the best decisions—whether that means handling the work ourselves or pointing you to the dealer when it’s covered under warranty. We truly appreciate your trust and look forward to seeing you again!

- Hotchkiss Auto Repair
5

Wouldn’t trust another shop with my vehicle. Kyle and the team do great work

Ethen, thank you so much for the kind words and your trust in our team! We're honored to be your go-to shop, and Kyle and the rest of the crew truly appreciate your support. We’ll always be here to take great care of your vehicle!

- Hotchkiss Auto Repair
5

HotchKiss auto repair is great! They did a phenomenal job at not throwing tons of money at our vehicles for no reason until they actually solved the problem. Which I appreciate. I am not a fan of shops that think something or wrong but not sure and run up your bill. This isn’t a place that does that. Also Jasmine was great to work with, kept me updated on my vehicle, and texted and called to make sure I had all the status updates. I appreciate that they offer after hour drop off and lock your vehicle in behind their gate if it’s over night. If you are looking for a trustworthy repair shop, I highly recommend hotchkiss auto repair.

Thank you so much for the kind and detailed review Kelsey! We’re really glad to hear that you appreciated our honest approach—we always aim to fix the actual problem without unnecessary costs. Jasmine will be thrilled to hear your shout-out; she’s fantastic at keeping our customers in the loop. We’re also happy the after-hours drop-off and secure overnight parking made things easier for you. Thanks again for the recommendation—it means a lot!

- Hotchkiss Auto Repair
5

Incredibly positive experience. They thoroughly explained everything they did. Richard let me know what the car needed, what could wait, and took care of my car in a timely manner. Highly recommend going here for car repair

Thank you for the great feedback Christina! We're so glad to hear you had a positive experience and that Richard was able to walk you through everything clearly. We believe in honest, straightforward service, and it’s great to know that came through. We truly appreciate the recommendation and are always here when you need us!

- Hotchkiss Auto Repair
5

I brought my truck here because of the 4.8 star Google rating. Even with high expectations, they went above and beyond. The whole process was painless and streamlined. I had a real problem with squirrels eating my wires. After having my wires repaired, the squirrels ate my wires again within 24 hours. The team at hotchkiss fixed my wires again and covered almost all of it under warranty. They really didn't have to do that. Instant customer for life.

5

I had a great experience at Hotchkiss Auto Repair! The team was incredibly nice and welcoming from the moment I walked in. They got the job done quickly without cutting any corners, and I really appreciated how reliable and professional they were throughout the entire process. It's hard to find a mechanic you can trust, but this place definitely earned my confidence. Highly recommended for anyone looking for fast, friendly, and dependable service! Anthony Hayek

5

Cody is the best! 10 out of 10

Thank you so much Jennifer! We couldn’t agree more. Cody is awesome! We’ll be sure to pass along your kind words. We really appreciate your support and look forward to seeing you next time!

- Hotchkiss Auto Repair
5

Hotchkiss is one of the best shops I’ve ever had the pleasure of working with. They are honest, thorough and do excellent work. The staff takes the time to understand the root of the problem, present you with real options and doesn’t try to push unnecessary maintenance/fixes. I highly recommend them.

Hey Tim! Thank you so much for the kind words and thoughtful review! We're truly grateful for the opportunity to work with you and appreciate your trust in our team. At Hotchkiss, we pride ourselves on honesty, transparency, and doing the job right—and it's great to hear that reflected in your experience. We're always here if you need anything down the road!

- Hotchkiss Auto Repair
1

Set an appointment for a diagnostic for $87 and got nothing done. Dropped off at 8:10 am and received a text after 7 hours that they were short staffed and unable to get to my car, to try again the next day. I told Richard I didn’t plan on taking Ubers 2 days in a row to work and back, he let me know he “didn’t plan on being behind either.” All that was offered was to reschedule but I’m not too confident it would get done then either so I’d rather not waste more time.

4

Edit: not a good first experience but Cody reached out the next day and was working very hard to win me back. Turns out the car WAS diagnosed in the end, just a lot of miscommunication. It sucks that all of this could’ve been avoided, and I’m leaving my original review for Richard, but I gotta give props where props are due and Cody worked really hard to turn the experience around this last week! All via text too, which is appreciated with my busy work schedule. Set an appointment for a diagnostic for $87 and got nothing done. Dropped off at 8:10 am and received a text after 7 hours that they were short staffed and unable to get to my car, to try again the next day. I told Richard I didn’t plan on taking Ubers 2 days in a row to work and back, he let me know he “didn’t plan on being behind either.” All that was offered was to reschedule but I’m not too confident it would get done then either so I’d rather not waste more time.

Hi Katie. Thank you for updating your review and giving us the chance to make things right. We truly regret the initial miscommunication and understand how frustrating that can be. That said, we're really glad Cody was able to step in and turn things around—he’s committed to making sure our customers feel heard and taken care of, and we’re happy that came through. We appreciate your honesty and the opportunity to earn back your trust!

- Hotchkiss Auto Repair