Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I’ve used Hotchkiss a few times now and they’re great! Very professional and communicative. Highly recommended.

1

Unprofessional, rude and overcharges for repairs. I do not recommend this shop to anyone i am still having issues and they want more money...

Hi Lamont. First off, we can't find any records of you in our system. Are you sure you're leaving a review for the right business? If so, can you call us and ask for Lenny or Thomas so we can understand what the issue might be? We pride ourselves on excellent customer service, high quality repairs, a strong warranty program, and extraordinarily fair pricing relative to the high standards of the shop. We are literally a current nominee for the Best of Mile High Award! Your review doesn't make sense to us. We are committed to honest and friendly service with our amazing customers so your feedback seems inconsistent with our reputation, hundreds of other reviews, and thousands of satisfied customers. Again, can you please call us and let us understand what is going on? We are focused on serving customers and building up our local community. If this review is for another shop or if you don't want to reconcile with a local business that willing to responsibly discuss and make up for a potential mistake (after all, we are human and make occasional mistakes), then please delete this review. We hope you chose to call us - let's have a conversation!

- Hotchkiss Auto Repair
5

They only fix what actually needs fixing-- no up-selling. No funny business after vehicle inspection.

5

I’m lucky to live close to Hotchkiss and have been using them exclusively for years. They do a great job. It’s nice that they are open till 6 so I can drop off at 8, catch the bus to work, then pick up after work.

5

5

Hotchkiss has wonderful customer service. The gentleman I worked with, was excellent at explaining what the mechanic was doing. I waited at the shop and my wait wasn't too long.

5

Staff was extremely professional and very helpful. They kept me up to date on the progress of my car and made sure that I understood everything they were doing. I will definitely be returning for my future car needs.

5

I was very happy with both the service and the clear communication

Thanks, Kate, for the kind review. Transparent and honest communication is a key objective of our business. We're glad you enjoyed your last visit to our shop and we look forward to your future visits. We appreciate your trust in our team!

- Hotchkiss Auto Repair
5

Hotchkiss has been a great auto service shop for my family. Costs are fair and transparent.

Thanks for the kind review and your commitment to our neighborhood shop. Building long-term relationships with our customers is a priority for our team and we look forward to serving you in the years to come!

- Hotchkiss Auto Repair
5

Marseilles gave the best customer service I have had in a long time. He was extremely courteous and helpful and also delightfully humorous. He gave straight answers and advice.,

Thanks, Suzanne, for the kind words and trust in our team. Just as much as we are focused on quality repairs, we prioritize honest and transparent communication with our amazing customers. We look forward to your next visit and hope to continue improving daily!

- Hotchkiss Auto Repair