Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

Great experience and very affordable honest staff about work needed and pricing loved the artwork on building

Thanks for the kind review. As a part of the East Colfax community, we take pride in our neighborhood and wanted to contribute to the visual appeal of our block. We LOVE the new mural of Denver iconic locations on our north wall. We appreciate your trust in our team.

- Hotchkiss Auto Repair
5

Steve was great. Very patient with me even though I kept calling to check on my car lol. It took a couple days and It was longer than expected. But he handled it very well me being in customer service I could tell he was doing his absolute best. I would come here again. He also stayed late to wait for me to come get my car. I really appreciated the quickness of getting me in, getting it fixed, and amazing service!

Thanks, Venezia, for the kind review. It's so nice to have amazing customers that understand we can get extraordinarily busy sometimes and your patience is appreciated!

- Hotchkiss Auto Repair
5

Great communication and service. Thanks to Steve and team.

5

Great first time experience with Hotchkiss and look forward to working with them in the future.

5

Short version: I had the strut assemblies (shocks and springs) in the front end of my vehicle replaced at Hotchkiss Auto. The service advisor Nikki was my point of contact, and I found her knowledgeable, professional, helpful, and a good communicator. The result is no more noise in the front; sounds WEIRD being so quiet when I ride over rough pavement.. Long version: I had already had this work done (for about $1000) at a reputable garage about a 1000 miles and 4 months earlier. But there was something wrong: I was still hearing noises. They said sure, bring it back in, but before I got there the owners retired and the shop evaporated, so I had no recourse with them. Another mechanic identified the problem, that the new struts were rubbing against the wheel well, but all they could do is redo the work with new parts ... for another $1000. I tried Hotchkiss, and when I mentioned to Nikki that I wanted the old parts so I could try to get something out of the parts distributor, she said `oh, we use them, I can talk to them'. I didn't expect much, but in fact it turns out that the new struts I had were not to the right specifications. It isn't clear exactly why, but Nikki was able to get that distributor to pay for most of my work. There was another iteration in the story, as following the distributor's app she was STILL sent the wrong size strut, but the Hotchkiss people noticed that before installation and were able to get the right one (which SHOULDN'T have been the right one, if you believed the distributor's website - Go figure!). Anyway, props to Nikki for sticking with this, volunteering to try to resolve this on my behalf, and for being successful. Oh, and the car feels great! Color me .... a Happy Camper.

5

Great service and staff, highly recommend!

5

Steve at Hotchkiss was great; prompt and honest in what I needed and dind't need...highly recommend.

5

We've been bringing our cars here for over a decade. They're pretty reasonably priced, they do great work, and use quality components. I've always been impressed with their courtesy and professionalism and will continue to take my vehicles there in the future.

5

Very happy with my service. These guys are very accomodating. I feel that they are super honest and I feel comfortable with all of thier recommendations.

5