I went there for what supposedly a quick fix. they called me saying it was $200 fix, when I picked up the car the bill was $600, they told me that $400 were because of the labor. fui alli para una cosa rapida, me llamaron diciendo que serian 200 dolares pero cuando fui a por el coche me cabraron 600. find something else busca algo mejor
Hi Amador - so sorry for the negative experience you had at our shop. Your experience is not at all typical or common at our shop. We NEVER bill customers for inspection, repair jobs or any work without first getting it authorized ahead of time. In fact, we take pride in being below the cost of many competitors within the caliber of elite repair shops. To be clear, we do not lower our standards and try price matching 2nd tier shops that cut corners or install low quality parts. Nevertheless, we apologize for what may have been ineffective communication. We would appreciate it if you called and asked for Thomas or Justin to better describe the situation. Maybe we can help address old missteps and we can earn your trust again. We hope you are well and we also hope you give us another chance.
- Hotchkiss Auto Repair