Our Customers

Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!

Leave us a message here or give us a review on Yelp!

5

I am a new customer, just made the switch from another local shop that was overpriced and dishonest. The experience at Hotchkiss was amazing! They were very clear, communicative, honest, and reasonable in their pricing. They even fixed a couple of minor safety issues for free when they were doing the other repair work. They could’ve easily taken advantage of what I thought my vehicle needed based on what another shop told me, but they did not! They sent photos and detailed information in their Safety Inspection Report and in their quote to me. Their work is warrantied, which also makes me feel confident in the repairs. I appreciated the entire experience and have every intention of using them from now on for our household. Thank you!

5

The Entire Hotchkiss Crew is BEYOND EXCEPTIONAL in all areas of fantastic customer service combined with STELLAR car repair & service. How to say ‘Thank You’ for all they do & help with seems too simple, yet it is truly heartfelt. Not only do they offer great service, they have saved me so much money! This kind of great hiring, care & moral starts at the Top… Hats off to Manager Lenny and all of his wonderful crew… in particular Kyle & Marseilles!!! 👏🏻👏🏻👏🏻 Keep up the Great Work! Thank you all so much… M.

5

5

5

I’ve been going to Hotchkiss for several years now and they’ve consistently been honest and helpful. Marseilles has been really great at explaining the issue so I know what’s wrong/what needs fixing, what should be done right now vs what is something I will want to fix in the future. It’s a great place to have as long-term mechanics, as I know I can rely on them to be clear and honest with me, and they are looking out for the longevity of the customer relationship.

5

I take mine and my daughter’s car here for all our needs. Their team is amazing and I trust them completely. They are honest about the work and never let us down. Highly recommend!

5

I literally cannot say enough how amazing these folks are! I had a malfunctioning hood latch due to another company damaging it during an oil change. From the very first phone call to the in person experience, customer service was a 20/10! Not only did my hood latch not need to be replaced, two members of their team (Marseilles &Austin) immediately helped me and both said let's try to save you some money. They now have a customer for life! Their honesty and integrity really shined today!

5

Grateful customer since 2013. Hotchkiss did a brakes check up, and changed the oil/filter on 2011 Camry. They also did a used car checkup when purchasing in 2017. Very professional staff. Reliable place for women to know their vehicle will be well taken care of.

5

I’ve been taking my vehicles to Hotchkiss auto repair for years. They have always taken care of me. Marcellis was great to work with this time. I will be back!

5

Glad I made the switch over from the Cadillac dealership! The service is the best! Come see Marseilles for his friendly and patient service. The crew always addresses my issues with commitment and follow up. When it's routine maintenance, they make sure everything gets inspected before I hit the road.