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Took my 2003 Explorer in for routine service. The team was great with communication, I knew about the costs and time it would take in advance. In addition, they fixed my tailgate which hasn't worked for two years. Definitely recommend Hotchkiss
If you want you car done the right way at a fair price go to HotchKiss and get yourself a kiss of a great deal
I've been taking my 2004 Xterra to Hotchkiss Auto Repair for about a year now. They are experienced, trustworthy automotive technicians that provide great customer service.
I have had nothing but fantastic experiences with Hotchkiss Auto Repair! They go above and beyond with customer service and keep me updated with any small changes or issues. They also helped me change out my battery for free when other auto shops were having issues. Will be back!
I've been coming to Hotchkiss Auto for years and they truly care about your car and doing everything to take care of it as it was their own vehicle. The customer service is second to none these days especially. Big shout out to Marseilles at the front desk as he is always professional, polite and gives some of the best customer service I have every experienced! Thanks Hotchkiss!
Honest and fair. I went in expecting thousands of dollars and came out with a bill for 230 (drive belt). Happy to trust them with my vehicles from here on out.
They got me in ASAP, sorted out my problem, did a little extra work I requested, were 100% professional, fair pricing, great communication. Ya, I’ll be back. Thank you guys.
I’ve been working with Hotchkiss for years and can’t say enough great things about them. They’re very communicative and have excellent customer service. As a young female, Im always nervous with anything vehicle repair related and how I’ll be treated, but Hotchkiss is always informative and supportive. An added fun bonus- Hotchkiss is very doggo friendly so if you’re like me and walk home after drop offs, def bring your pet! My dog snuggles with at least one employee every time we’re there.
Hotchkiss did a great job with fixing an oil leak in my car. They sent pictures of their inspection that showed the problem they found and made sure to only fix what was necessary. They also followed up after the appointment to make sure my car was working properly. The only reason I am giving 4 stars instead of 5 is that I do think it was pricier than it should have been for what work was done. The labor charges costed more than the oil itself that my car uses (which is already more on the pricier side for oil) which made the expense way more than I anticipated it being. Hotchkiss reviews show that they pride themselves with fair pricing, however I dont think the price I paid for my oil change was as reasonable as it could have been. While I would love to go back for future repairs/maintenance in my car i would make sure to get a total cost on everything prior to spending the money to make sure it’s reasonable.