Things are tough nowadays. Supply chain problems, the virus, work problems and then the car goes wonky. Yeah Hotchkiss needed the car another day but in the end it was fixed. The customer-relations woman kept me up to date on what was happening and the mechanic repaired the Focus when the parts came in from out of state. If things are tough on us, imagine how tough they are for the people we ask to fix our problems. Great job to all at Hotchkiss.